What We Do
Yactraq delivers omnichannel business intelligence with a next generation speech based semantic computing platform at 40X cost & speed efficiencies over legacy solutions. With our Bimodal technology approach, we not only create effective solutions to unmet legacy challenges, but also explore and experiment with innovative answers to cutting edge questions.
Businesses with call operations are sitting on top of a treasure trove of data that can provide both operational and strategic benefits, yet the vast majority of this data is dark due to the lack of affordable, accurate, and scalable audio mining solutions. With Omnitraq, we can provide high impact solutions for call operations by indexing every minute of every call across a number of use cases, and at a speed, cost, and scale that is unprecedented in the industry.
At Yactraq, we have a Bimodal development approach where we:
- Utilize Omnitraq’s versatility to address short-comings in speech technology through re-defining or improving approaches to long-standing legacy challenges, such as Call Operations.
- Utilize Coretraq’s powerful capabilities to experiment and explore solutions to new and cutting edge challenges, such as Conversational Computing
With our Bimodal approach, we have identified multiple use cases for both Omnitraq BI solutions and Coretraq experimental explorations.